100 South Branch Parkway | Springfield, MA 01118
Ph: 413.583.3653 • Fax: 413.513.3816

Optimizing Processes

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Systems and processes drive revenue. We work with you to establish a solid foundation from which to grow your business.  


Every journey starts with a destination in mind. Strategic Planning is the process of determining the most efficient means of arriving at that destination. We work with you to analyze your products and services, competitors, and expected future direction of the market. The result is a well thought out strategic approach to enhancing revenue and profitability. We conduct this development on standalone revenue streams, or as part of an encompassing strategic business plan.


Your goal as a business owner is to yield the best performance possible for your customers. Sometimes internal challenges and issues hold you back from achieving optimum results. This can cost you time, and ultimately money. We’ve worked with dozens of companies facing these issues, providing specific advice to overcome these hurdles. Our assistance ranges from advisory sessions with the owner/manager to more direct involvement with the individual people, departments, and managers. In partnership, we’ll develop processes and procedures to meet and overcome the challenges holding your organization back.  


Everyone would like their business to run smoother. A powerful tool in making that happen is an Operational Analysis. This process is intended to assist in planning the internal operations of your business. We examine historical and current performance metrics and evaluate that performance against an established set of parameters. This process is designed to produce results early and build upon those enhancements in a targeted sequence. Due to that agile application of this process, it can be applied to any aspect of the supply chain, and customized to meet specific operational milestones.  


Properly compensated employees are productive employees. Unfortunately, determining someone’s value beyond the scope of their internal role can be challenging. There are regional and national factors to be considered when developing an employee's compensation package. Our Salary Management System provides a robust analysis of your employees current, and potential value; helping you to make informed salary decisions.  


Sales are often sluggish for a few reasons. We may not be connecting with our ideal customer, or our team is not producing up to their capabilities. Our Sales Development Program focuses on developing the best sales and marketing practices for your business. We start by analyzing your sales and marketing performance and benchmark it against industry norms. We then work with you to identify opportunities for growth and assist you in implementing a plan that will provide you the results you are looking to achieve.